Our Guiding Principles

Ethical

As the owner of Joahinia Jewellery and a Fellow Member of CPA Australia (Member No. 9197598), Dr. Dennis Tse is committed to upholding the highest ethical standards in all his professional and business endeavors, including the gemstone and gemstone jewellery industry.

Membership with CPA Australia signifies a commitment to the obligations outlined in its Constitution and By-Laws, the APES 110 Code of Ethics for Professional Accountants, and all applicable regulations.

CPA Australia has a robust system for addressing member conduct. This includes a formal process for investigating complaints, ensuring fairness, confidentiality, independence, and the right to appeal for all members.

CPA Australia prioritizes the public interest and is committed to conducting thorough and impartial investigations into all complaints, safeguarding the rights of members while addressing public concerns.

Professional

To safeguard the interests of our customers, we are dedicated to providing exceptional sourcing services by leveraging our extensive gemstone knowledge, experience, and cutting-edge technology and equipment.

We believe in transparency and strive to empower our customers with the information they need to make informed decisions. We are committed to sharing our knowledge and insights to help customers obtain competitive pricing. Our ultimate goal is to share the savings with our customers while assisting them in acquiring their desired customized jewellery.

Respectful

We value our customers and strive to build strong, collaborative relationships. We respect and understand our customers’ individual needs and will never pressure or mislead them into purchasing gemstones or jewellery at unreasonable prices. Our utmost priority is to fulfill our customers’ needs and exceed their expectations.